Rich Meiss
Are you a manager, coach or supervisor who wants to fully develop your people and get great business results? This book is for you!
Rich specifically goes through five different coaching situations (reinforcing good behavior, redirecting poor behavior, addressing bad habits, confronting poor performance and facilitating conflict resolution between employees) while also suggesting specific ideas for building key coaching skills (asking good coaching questions, listening and communicating effectively, and giving effective feedback).
Readers will discover a wealth of ideas related to coaching’s basic tenet: growing people while getting great results.